The Fitness League — Support

We’re here to help. If you have questions, run into a bug, need help with your account, or want to share feedback, reach out anytime.

Contact Us

When you email us, it helps to include:

  • The email you use to sign in to The Fitness League

  • Your device model and iOS version (e.g., iPhone 14, iOS 18.x)

  • A brief description of the issue, steps to reproduce, and screenshots or screen recordings if possible

What We Can Help With

  • Sign-in and account issues

  • App performance or bug reports

  • Workout library, challenges, and trackables questions

  • Subscription, billing, or receipt questions

  • Privacy, data, and account deletion requests

  • Accessibility support and feature requests

Quick Troubleshooting

  • Force-quit & reopen the app.

  • Update to the latest version of The Fitness League in the App Store.

  • Restart your device.

  • Check connectivity (Wi-Fi or cellular).

  • If you still see the issue, email us with the details listed above.

Subscriptions & Billing (Apple)

If you subscribed via the Apple App Store, you can manage your subscription, update payment methods, or cancel by going to: Settings → [your name] → Subscriptions → The Fitness League

Refunds for App Store purchases are handled by Apple: reportaproblem.apple.com.

Note: If you purchased through another platform, please use that platform’s subscription settings.

Account & Data

You can delete your account from within the app: Profile → Settings → Account → Delete Account

This starts the deletion process and removes your data per our retention policy. If you need assistance or don’t have access to the app, email support@fitnessleagueapp.com from the address tied to your account with the subject “Delete My Account”.

Learn more in our Privacy Policy and Terms of Service.

Accessibility

We aim to make The Fitness League accessible to everyone. If you encounter any accessibility barriers or need accommodations, please email support@fitnessleagueapp.com with the subject “Accessibility” and we’ll prioritize your request.

Security

If you believe you’ve found a security or privacy issue, please email support@fitnessleagueapp.com with the subject “Security”. Include a description and steps to reproduce. We appreciate responsible disclosure.

Feedback

Building something better for busy humans is our mission. If you have suggestions or feature requests, we’d love to hear them at support@fitnessleagueapp.com.